Serving Gilroy and South Bay since 2012

Problem

Console overheating and shutting down mid-game after about 20 minutes of play.

What we did

Disassembled the unit, replaced dried thermal paste on the APU, cleaned the heatsink fins, and replaced the clogged intake fan.

Problem

Liquid spill — keyboard unresponsive, trackpad clicking randomly, wouldn't boot.

What we did

Full board-level cleaning with isopropyl, replaced corroded keyboard ribbon connector, reflowed two lifted pads near the trackpad controller.

Problem

Local restaurant's POS system kept dropping off the network during peak hours, causing lost orders.

What we did

On-site visit revealed a failing consumer-grade router. Replaced with a managed switch and business router, segmented POS onto a dedicated VLAN.

Problem

New self-built PC wouldn't POST — no display, no beep codes, fans spinning but nothing else.

What we did

Diagnosed a bent CPU socket pin from installation. Straightened the pin under magnification, reseated the CPU, and verified all power connectors.

Problem

Accounting firm discovered ransomware had encrypted a shared drive overnight. Backups were 3 weeks old.

What we did

Isolated infected machines, removed the ransomware, recovered files from shadow copies, and deployed endpoint protection with daily encrypted backups.

Problem

Portable ultrasound unit displaying image artifacts and intermittent probe connection errors.

What we did

Replaced the probe connector assembly, recalibrated the transducer interface board, and ran full image quality verification.